Artificial Intelligence At Work

 

 "Al IS ALREADY UBIQUITOUS IN DAILY LIFE &WILL BECOME MORE INGRAINED IN THE BUSINESS WORLD"

Al (ARTIFICIAL INTELLIGENCE) is everywhere. You call into a customer service support line and use natural language to have a bot send you in the right direction. You speak into your phone and have it instantly transcribe your speech into a text message. You talk to Siri, Alexa, or Cortana to check on the weather, see what's on the docket for the day, or even order some coffee using only your voice. AI gives the impression of having two extremes. It's either the voice activated VPAs (virtual personal assistants) for consumers or it's the incredibly advanced applications that you'll only find deep in secret data centers or military research facilities. But the fact of that matter is that artificial intelligence encompasses both of those extremes as well as everything in between. It's no longer a "this or that" conversation, but rather one that involves every facet of daily life, whether that be personal or business In fact, some of those business applications, although seemingly simple, are the ones that may make the most difference in the years to come. The focus for every organization is to be as efficient as possible while still providing a high quality customer experience and continuing to generate revenue. And with so many consumers getting comfortable with the idea of artificial intelligence, now is a fine time for companies to start infecting it into more product and service offerings. Whether it's a customer support chatbot or technology specifically designed to help with recruiting and other human resources-related tasks, Al can help streamline once complex systems into more auto- mated, user-friendly services.

Virtual personal assistants:

A good place to start when talking about artificial intelligence in the workplace is with virtual personal assistants. You're probably familiar with Apple's Siri, Amazon's Alexa, Microsoft's Cortana, and Google Assistant, because they are now a part of so many different devices. These services are perfect examples of how AI has become ubiquitous. They are in your smartphone, tablet, or even your smartwatch. They are built into your computer's operating system, and they are available as part of standalone systems such as the Amazon Echo or Google Home.

Wearable and other AI devices:

Wearables represent one of the most exciting aspects of future artificial intelligence technologies because they are more convenient and mobile than other devices and therefore open up potential use cases that you just wouldn't see other wise. In the medical field, voice-enabled medical devices might become standard issue. One could also see this happening for work vehicles where drivers need to keep an eye on the road until autonomous vehicles be come more commonplace. I think you could see these types of devices being successful wherever hands-free operations are needed."